Last updated 3 September 2026
In one paragraph
If IPTV Ireland Max is not what you wanted, ask within 60 days of paying and the full amount comes back. You do not have to say why and there is nothing to fill in.
How to ask
Send one WhatsApp message saying you want a refund, with the username or email the plan was set up under so it can be found straight away.
Ask for a refundWhen the money comes back without asking
In any of these cases the refund goes out on its own:
- The login was not delivered within the time we promised after payment.
- One order was charged twice.
- We asked you to confirm a payment and heard nothing for more than 7 days.
- The amount received was short of the order and the difference was not settled within 7 days.
When a refund does not apply
- More than 60 days have passed since the purchase.
How long it takes
An approved refund goes back to the payment method you used, normally the same day. When it shows on your statement depends on your bank, usually two to five working days.
If you paid with a prepaid voucher such as Paysafecard, the money cannot go back the same way. Send a PayPal or Skrill account instead and the refund is sent there.
Your rights under consumer law
This policy sits beside your legal rights as a consumer in Ireland and the EU. It does not replace them. Where the law gives you a stronger right to a refund, the law applies.